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IWK Health Centre

Halifax, Nova Scotia, Canada

Long-Range Planning Leads to Immediate Process Improvement

The Client

Project Challenge

graph of ED volumes and percent change for 2012 to 2018 for IWK
pie graph with patient volumes by age for IWK

Recommendations 

floor plan for IWK hospital

Improvement Workshop

Jon Huddy facilitates process improvement workshop with IWK team in conference room

Huddy HealthCare Solutions was instrumental in helping us to achieve our operational redesign goals. They helped us through each phase of the process and supported our staff as we worked through the changes. They were knowledgeable about paediatric and Canadian emergency care and used their expertise and current evidence to inform an operational redesign that would improve the quality of the care we deliver and offer a better experience for our patients and families. They were fabulous to work with and really connected with our team.

LeeAnn LarocqueIWK Health Centre, Director Children’s Surgical, Emergency, and Rehabilitation Services

Related Services

beautiful reception area for Pediatric Emergency Department

Emergency Department Design

Related Industries

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doctors and nurses lined up with arms folded

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